ADA Compliance for Government Websites

Government websites must comply with accessibility guidelines so that everyone, including the disabled, can readily obtain important information and services. ADA compliance government websites is both a statutory requirement and a responsibility that maximizes public trust.

Team of four people having a discussion near a symbol of a government building

Why ADA Compliance Matters for
Government Websites

Accessibility is a necessity for public-serving government websites. From healthcare enrollment to gaining access to community news, all citizens must have unobstructed access to digital services. Accessible digital services for governmental websites guarantee equal access, reduce legal exposure, and facilitate equitable public service delivery. 

For official guidance, agencies can review ADA.gov web guidance and Section 508 Standards.

ADA Requirements for Local Governments

Agencies are required to be compliant with ADA rules for local governments, which extend to websites, mobile applications, and all other online services. Government website ADA compliance entails the development of sites that support assistive technologies like screen readers, having text that can be scaled up without loss of content functionality, making forms and buttons clearly accessible, and enabling interactive elements to be compatible with keyboard navigation. Equally important is the remediation of downloadable PDFs and documents, which often contain forms and applications that citizens need access to. Failure by the governments to meet these standards risks complaints, lawsuits, and even federal intervention.

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Common Accessibility Barriers in Government Services

Many agencies struggle with government website accessibility due to issues like:

    • Unlabeled form fields that make online applications unusable for screen reader users.
    • Missing captions on public service videos.
    • Low color contrast and unclear navigation affect older adults and citizens with low vision.
    • Inaccessible PDFs that block access to applications, policies, and reports.

Our Accessibility Services for Government
Websites Include

Making your government website accessible is a public responsibility. Accessible digital services for government allows all citizens to access vital resources and protects websites from legal risks. We help your website stay compliant and citizen-friendly by providing:

Accessibility Audit

We conduct a full accessibility audit of your government website, testing with assistive technologies and real users. The report includes defect prioritization, screenshots, repair recommendations, and a roadmap to achieve ADA and WCAG 2.2 compliance.

Document  Remediation

Your forms, reports, and downloadable PDFs receive professional remediation to ensure compatibility with screen readers. We add proper tag structures, fix reading order, check contrast, and provide meaningful alternative text descriptions.

Accessibility Repairs

We support government website ADA compliance. Our specialists do accessibility repairs directly in your content management system. We correct form labelling, keyboard navigation, complex functionality, and design barriers while preserving your site’s layout and usability.

Accessibility Trainings

Our training programs prepare website teams to manage and maintain ADA compliance for government websites. Sessions include hands-on instruction, accessibility policy guidance, and workflows for keeping digital services accessible long term.

Frequently Asked Questions

What laws require ADA compliance for government websites?

Title II of the ADA requires that state and local governments make all services, programs, and communications, including websites, accessible to people with disabilities. Some governments also must comply with Section 508 requirements for federal digital accessibility.

What content formats must be accessible?

All publicly available web content, including images, videos, documents (such as PDFs), forms, interactive tools, and mobile apps, must be accessible.

How often should a government website be audited for accessibility?

Continuous monitoring is best, with formal audits every quarter or with major updates to find new barriers. Most accessibility professionals suggest combining automated scanning with manual testing.

Contact Be Accessible today to transform your online store into an inclusive shopping experience.