ADA Compliance for Restaurant Websites
Most people look up a restaurant online before deciding where to eat. If your website is hard to use, some guests will never make it that far. ADA compliance for restaurants is about giving everyone a fair chance to see what you offer, book a table, and enjoy their visit.

Why Accessibility Matters for Restaurant Websites
A restaurant’s website should be as welcoming as its dining room. Guests use it for menus, directions, gift cards, and online orders. Many rely on screen readers or use their keyboards to move through pages. When the site does not support those tools, it shuts people out.
ADA restaurant specifications are aimed at delivering fully accessible digital experiences to all audiences. They are more a matter of a single federal government website standard than they are built on the Web Content Accessibility Guidelines (WCAG) and emphasize making online content perceivable, operable, understandable, and robust.
Accessibility is not just about compliance. It is about hospitality. A clean, simple website helps more people book a table, trust your brand, and feel welcome before they even walk in the door.
Accessible Online Menus
Menus with clear text, strong color contrast, and image descriptions help everyone read options easily. They also improve visibility on search engines and mobile devices.
Easy Reservation Process
Accessible booking forms with proper labels and keyboard navigation let all guests reserve tables without assistance, creating a smoother experience for everyone.
Inclusive Online Ordering
Accessible ordering allows customers using assistive technologies to customize meals and complete orders independently, reaching more diners and reducing abandonment.
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ADA Requirements for Restaurant Industry Websites
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- Text alternatives (alt text) for all images and menu items
- Keyboard navigation for browsing and form completion
- Proper color contrast between text and background
- Captions or transcripts for videos or audio content
- Accessible online forms for reservations, contact, and orders
Our Accessibility Services for Restaurant
Websites Include
We help restaurants fix accessibility problems, meet ADA requirements, and build websites that everyone can use comfortably.
Frequently Asked Questions
What does the ADA require from restaurants?
Restaurants must make both their buildings and websites accessible. Online menus, reservation forms, and contact pages must work for people using assistive technology, following ADA and WCAG 2.2 guidelines.
Do restaurant websites really need to be ADA-compliant?
Yes. Courts treat websites as part of a restaurant’s service to the public. If your website blocks someone from using it, that counts as a lack of access under the ADA.
What are the usual accessibility problems on restaurant sites?
Most problems are simple but serious. Missing image descriptions, small or low-contrast text, videos without captions, or buttons that cannot be reached by keyboard are common.
Why should a restaurant care about accessibility?
Because it is good hospitality. An accessible website helps more people find you, make reservations, and feel included. It also builds a stronger brand and lowers the risk of lawsuits.
Contact Be Accessible today to transform your online store into an inclusive shopping experience.